Effective Date: November 2024

Thank you for visiting our website, [Lighting+]. We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, protect, and share your personal data. Please read this policy carefully before using our website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Such as your name, email address, phone number, mailing address, etc.
  • Payment Information: Such as your credit card number, payment method, and billing address (payment information is processed by our payment processor, and we do not store your payment information directly).
  • Usage Data: Including the date and time you access our website, pages you visit, products you access, device information, etc.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance the user experience and analyze website usage. You can manage cookies through your browser settings.

2. How We Use Your Information

We collect your personal information primarily for the following purposes:

  • Order Processing: Including completing purchases, sending order confirmations, providing customer support, etc.
  • Communication: We may use your contact information to send you order updates, promotional information, newsletters, etc. You can opt out of receiving these communications.
  • Website Improvement: We may analyze your usage data to improve our products, services, and website functionality.
  • Compliance with Legal Requirements: We may need to use your information to comply with applicable laws, regulations, or legal procedures.

3. How We Protect Your Information

We take reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. For example, we use encryption technologies (such as SSL) to ensure the security of online payment processes. However, despite taking all reasonable measures, no internet transmission is 100% secure, and we cannot guarantee 100% security.

4. Information Sharing and Disclosure

We will not sell, trade, or rent your personal information to third parties. We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers to help us provide services, such as payment processing, order delivery, data analysis, etc.
  • Legal Requirements: We may disclose your information if we believe such disclosure is required by law, regulation, legal process, or government request.
  • Business Transfers: In the event of a company merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. How to Manage Your Personal Information

You can update or modify your personal information at any time, or request that we delete your account information.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it.

7. Cookie Policy

We use cookies to enhance the user experience and analyze website traffic. Cookies are small files stored on your device that help us recognize your device and provide a personalized browsing experience. You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

8. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to the United States and stored on our company servers. By using our website and providing your information, you consent to the transfer of data to the United States and to the terms of this privacy policy.

9. Policy Updates

We may update this privacy policy from time to time. We will post the updated policy on this page and indicate the effective date. Please check this page regularly to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about our privacy policy, please contact us.